InPrint: Mosaic Provides Worldwide Tech Solutions

Mosaic Books isn’t a new story to anyone. It’s not like this independent bookstore popped out of nowhere. Its doors opened in 1968 and has been serving the Valley ever since. I stopped in the other day to visit my friend Trevor Neill, a son, manager and owner who filled me in on the history and some less well-known features of the store.

The Neill’s—Mosaic’s current proprietors—have owned it since the mid 90s, but the store itself has been family-owned since its inception. While we love all of these facts (it is, in fact, one of the main reasons we started Awesome Okanagan) this isn’t entirely a story about a bookstore from downtown Kelowna. No, this is a story about a family and a 23 year-old software company that lives upstairs of the bookstore.

BookManager, said software company, is Canada’s largest Point-of-Sale (POS) data solution company, serving 460 independent businesses. The focus is completely on independents, you won’t find this sort of data at Chapters or Barnes & Noble. Beating out rival software companies from markets 10 times larger (such as ones out of the States), this project is a labor of love headed by storeowner and software President Michael Neill.

Michael Neill has worked his whole life to build relations in the wavering book industry, putting in his time and efforts to keeping this industry alive. In fact, he’s built such a reputation out of sharing and being hospitable that other storeowners will seek him out and ask his advice before adopting a new business model or to see what the latest trends in the industry are.

Read the full article in today’s (March 23, 2011) edition of the Kelowna Capital News.

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